FULFILLMENT & SHIPPING

FULFILLMENT

Orders are fulfilled same-day for any order placed before noon EST. Fulfillment includes packaging and dropping off orders at a USPS location.

DOMESTIC

Orders are shipped via United States Postal Service (USPS) Ground Advantage. We ship to all 50 states. Per USPS, for Alaska and Hawaii, any package under 1lb will be shipped via air and any package over 1lb will be shipped via boat/sea and will experience longer delivery times.

We do not ship on Sundays, any orders placed after hours on Friday through Sunday will not be processed until Monday morning.

We do not ship internationally.

DAMAGE & LOST

We make every attempt to package and/or repackage to prevent any damage. In the unfortunate event that your order arrives damaged, you may follow our standard refund policy to return your damaged item for a full refund.

REFUSED

Refused shipments are subject to a 20% handling fee, in addition to the actual shipping charges.

UNDELIVERABLE

Undeliverable shipments that are not the fault of Coastal Cottage by Celeste (wrong address given, receiver not available) will be charged a re-delivery fee.